We are committed to providing you with a consistently superior client experience by:

• offering you the products – customized to your needs – of many quality insurers,
• employing an experienced and professional staff devoted to exceeding your service expectations, and
• utilizing the technology that assures your transactions will be completed with uncommon ease.

We pledge to live up to our century-and-a-half heritage by continuing to be worthy of your business.

What you will notice that we do...

1.    We will provide you consistent service experiences.

We know you value the ability to conduct your business with the same people over time.  Nobody enjoys the Russian Roulette experience of getting a different service person with each 1-800 call.  Our service staff has been servicing the same clients for over five years on average.

2.    We will provide you high-quality insurance advice.

We know that you realize insurance is more than just a necessary evil and that the decisions you make in the purchases of your coverages have a lasting impact on your financial position.  We will spell out your options clearly, so you will know the level of risk you are accepting via your decisions.

3.    We will BE HERE when you need us.

We have been providing insurance services to this area since 1852, and we know that the reason we are still providing those services is that when you need us, we are here for you.  After all, you buy insurance to protect you in case of a loss – and losses happen!  We will be here in a variety of ways – from 24/7 telephone and internet claims availability to real, live people you can sit down with face to face to help you resolve your claim fairly.  Peace of mind – it should not be underestimated!

4.    We will save you money.

With many insurers to choose from and large discounts –  like the one for insuring your home and car with Paul & Dixon –  we can make sure you are keeping your insurance costs to a minimum.  Taking advantage of our annual insurance check-up not only assures you of having the proper protection but also ensures you are minimizing your insurance expense.

What we DO NOT do...

1.    We will not use sleight of hand to artificially reduce your premiums.

We have heard horror stories of people who thought they were legitimately saving money via an online or 1-800 insurer only to find out that the coverage provided was considerably less than they already had.  For example:

• including PIP and glass deductibles (we’ll take the time to explain to you what PIP is …  and why a PIP deductible is risky).
• lowering bodily injury liability coverage with the explanation, “that’s all you need, and it’s cheaper, too.”  It takes more than a five-minute telephone call or website visit to determine how much liability coverage you need and to thoughtfully compare your options.
• quoting a premium that doesn’t include the affect of all drivers’ driving history.  Imagine the surprise when the bill turned out to be several hundred $ more!
• quoting a six-month premium and comparing it to the policyholder’s 12-month policy.  That’s just plain fraudulent.

2.    We will not treat the sale of an insurance policy like the sale of a used car.

Too often it seems that online and 1-800 insurance peddlers pay little, if any, attention to the important protection you are purchasing and focus more on “what premium is it going to take – regardless of coverage – to get you into a policy today?”   That is disrespectful and will not happen at Paul & Dixon or Stoddard Insurance.