Paul & Dixon Insurance - Homeowners, Auto, Life Insurance - New Bedford, MA
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For more than a century, we’ve employed unwavering integrity when providing families, individuals, and businesses with superior insurance service. What matters to you, matters to us.

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At Paul & Dixon, we value the relationships we’ve built in our community. Our staff, the non-profits we support, and all our customers and partners have earned our utmost respect and gratitude. Our mission is to live up to that trust.

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Business

Home

Auto

Life

Professional Business Liability

We are committed to providing a consistently superior client experience by:

– Offering only premium quality products from trusted insurers, customized to your individual needs.
– Employing experienced professionals devoted to exceeding your service expectations.
– Utilizing the latest technology to assure your transactions are completed with uncommon ease.

We now have a door-buzzer entry security system that requires use of our rear entrance. The buzzer panel is to the left of the door. Please press the Paul & Dixon button, and our receptionist will greet you via the intercom and unlock the door for you to enter.

Rachael L. Gonsalves, AAI, AAI-M, CISR

Senior Vice President & COO

Founded in 1852, Paul & Dixon Insurance is a full-service, independent insurance agency providing risk management services and related insurance programs to our select clientele.

Paul & Dixon is one of the first insurance agencies to have arranged protection for businesses and families in the greater New Bedford area, now known as the South Coast region.

Our Downtown and North End New Bedford offices work in tandem to provide our clients with the most convenient service possible.

Each member of our account management team is an experienced professional that has made a career commitment to ethical and professional standards, and each has the practical experience and knowledge to thoroughly counsel our clients on risk management and insurance matters.

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At Paul & Dixon Insurance, we’re not just about policies; we’re about community. That’s why we’re thrilled to partner with United Way of Greater New Bedford, a cornerstone in our community’s support network. Under our “Making Our Community Better Together” initiative, we’re reinforcing our dedication to making a significant difference. United Way’s commitment to addressing critical community needs aligns with our core values. Join us in this meaningful collaboration to enhance the well-being of our community and support those who need it the most. United Way focuses on key areas such as educational opportunities, health access, family resiliency, and financial mobility, working tirelessly to create lasting change and improve the lives of individuals and families. Recently, I had the privilege of learning about the United Way of Greater New Bedford’s two new financial mobility initiatives, Financial Wellness at Work and Financial Futures. These initiatives are aimed at making a tangible and lasting difference in the lives of individuals and families right here in our community.
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Client Testimonial: Merrow Manufacturing

Located in Fall River, MA Merrow Manufacturing began in 1838 as a general store, and quickly developed into a diverse manufacturing organization.

Today, Merrow Manufacturing is one part of a larger group of companies that specialize in manufacturing sewing machines (Merrow), Technology, & Fashion.

The company also designs & builds technical soft goods in the USA.

Client Testimonial: Fiber Optic Center, Inc.

Located in New Bedford, MA, Fiber Optic Center was founded by Neal Weiss, based originally on the purchase of the fiber optic distribution business of Boston Electronics Corporation (BEC) of Brookline, Massachusetts.

In 1982, while Weiss was its business manager, BEC became the first sales rep firm in the world to specialize in the emerging technology of fiber optics and, later, one of the first fiber distributors.

Building on BEC’s strong position in the industry, Fiber Optic Center now serves customers in over 40 countries in North and South America, Europe, the Far East, Middle East and Australia.

When switching to Paul & Dixon Insurance for 2 seperate house policies and 2 automobile policies all went very well. Much cheaper than what I was paying and everything that was told to me was accurate. No problem at all switching over to them, they did all the work. Very happy with their service.
Cheryl Crofton
Cheryl Crofton
We have been with Paul & Dixon for a few years now and couldn’t ask for a better agent, Erin Lemieux. Erin took over our insurance after many years with another company, saved us money, kept us updated on the status of our insurance and we have full confidence in her. She is one of those individuals who goes above and beyond - called her one time by accident, hung up before leaving a message - and Yes - she called back to make sure everything was okay!!!!! What agent does that? Mine - Erin Lemieux!!!!!!
Judy Burnett
Judy Burnett
Both people I dealt with for the cancellation on my mother's home policy (due to the house selling) were quick and efficient.
Ben Sawyer
Ben Sawyer
Kim helped me out and saved me a ton of money on my car insurance they also have great customer service if your looking to save money this is the place to go
Tyler moraes
Tyler moraes
Our family has been with Paul & Dixon for many years and they never disappoint. They are always there when we need the and they always find the best rates for out needs. A+
xcath143x
xcath143x
Erin Lemieux provided my Wife, Sue and I a great & rewarding experience. She is personal, patient, and professional to the highest degree. We are looking forward to a long relationship with Erin and Paul & Dixon. Thanks, Erin. you ROCK.
Edward Duniec
Edward Duniec
Very happy with their service.
Catherine
Catherine
I have nothing but great things to say about Paul and Dixon. They have helped me navigate some situations that I have been in and have not steered me wrong. Overall, fantastic place.
Mark Rossi
Mark Rossi
The assistance that takes the phone calls are so pleasant on the phone. They always help and you can feel their smiles from a distance. I have had them for almost 10 years and am happy with their services. Thank you to all my policy representatives they are awesome!
Auriza Abreu Mett
Auriza Abreu Mett
great service and a personal touch
Cyntha Johnson
Cyntha Johnson
I have nothing but great things to say about Paul and Dixon! Our agent has helped my husband and I find new car and home insurance that gets us all the coverages we need, while saving us money! She has been able to answer all of our questions and is always available! Would highly recommend Paul and Dixon!
Kathryn Braley
Kathryn Braley
Have needed quick responses and service when I got into an automobile accident. It was done and settled immediately. Thanks Paul and Dixon
Lisa Smith
Lisa Smith
Kim is my agent and she is SO helpful. Even when I had issues/questions during the pandemic, I could call her and she would help or just explain things to me.Cracker jack, Lady!!! Thank you, Kim
Jean Leimert
Jean Leimert
Best insurance agency. Truly have that old fashion feeling of caring
Monika Dube
Monika Dube
Great people in the office.
Scott Raymond
Scott Raymond
The staff here are amazing and helpful. I bought a new car recently and everyone took care of all the paperwork and was so helpful explaining what I needed to do.
Deborah Peirce
Deborah Peirce
Love this insurance agency Erin is always able to help and is on top of her game everyday thanks Erin
stephen medeiros
stephen medeiros
Staff is great! Very pleasant, knowledgeable, and always quick to respond.
Patricia Kellogg
Patricia Kellogg
The few times that I have had to speak to the agency the response has been phenomenal . There was an accident I didn’t have to take care of anything. I had an issue with the repair, garage and rental, and a compromise happened, and I am very pleased with everything.
Debra Corte-Real
Debra Corte-Real
Paul and Dixon made the process for me to get my business insured very easy. They took all the guessing and worries away. They are very knowledgeable. Craig is excellent and was amazing setting my policy up with no hassles. He explained things to me I never knew as a business owner and I no longer have to worry about not being covered in all areas. Thank you Paul & Dixon.
Joshua Medeiros
Joshua Medeiros
I have had nothing but a great experience working with the staff at Paul & Dixon. Great rates and excellent customer service. I highly recommend doing business with them.
Erin G
Erin G
i deal with Racheal shethank you for all that you do is wonderful always on top of my policy always making sure that we have the bets prices and making sure that i dont forget to get my information in on time to not get cancelledgreat job
Anabela Valentim
Anabela Valentim
Paul & Dixon consistently deliver excellent service and go out of their way to assist in a professional, proactive, and patient manor. I highly recommend!
Megan O'Brien
Megan O'Brien
Best Insurance Agent around! Outstanding prompt quality customer service every time. Thank you for the best service in the business. Highly recommend Paul & Dixon to everyone in need of insurance.
Shaun Rodrigues Sr.
Shaun Rodrigues Sr.
Very helpful and personable.
Rebecca Fiandaca
Rebecca Fiandaca
Great insurance company and the staff is so professional and courteous. Right there to save you money and help you choose the best plan for you. I highly recommend them!
Stephanie Whalen
Stephanie Whalen
Paul & Dixon staff are always responsive and caring. When renewals come up they are proactive at looking at what the best deal and options are and make suggestions.
Stasia Powers
Stasia Powers
Great service from the sales staff to the admininstration. Recommend them to anyone!
Erik Johnson
Erik Johnson
I had to deal with them for professional reasons. They were amazing. Professional and really fast to resolve the situation. Good job
Joao
Joao
Friendly knowledgeable people to help clients
Madeleine Mendoza
Madeleine Mendoza
My experience is always good.
Deb Piva
Deb Piva
The staff is extremely courteous,helpful and efficient. They always get the job done.
sasank ambavarapu
sasank ambavarapu
Erin has been an exceptional agent who has been able to provide thorough answers and swift solutions when I have been in need of assistance.
Aaron Lafleur
Aaron Lafleur
Have used Paul and Dixon for years and have never had an issue. They are always responsive
Matthew Pusey
Matthew Pusey
Everyone working at Paul and Dixon are very helpful.
Linda Katsoules
Linda Katsoules
We have found them easy to work with and very responsive
Sue Webb
Sue Webb
Paul And Dixon is a local company you can trust.
Jane Wrigley
Jane Wrigley
Just a pleasure to work with the staff. They are always very pleasant and efficient.
Carol Pimentel
Carol Pimentel
See for yourself and leave us a review!
Contact us!

(508) 996-8593

Fax: 508-990-1784

Hours: Mon-Fri

9:00 AM - 5:00 PM

DOWNTOWN OFFICE:

388 County Street
New Bedford, MA 02740

NORTH END OFFICE:

4436 Acushnet Ave
New Bedford, MA 02745

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